I was tasked with designing micro-learning products for CRA contact centre agents in order to introduce visual engagement and interactivity in training material. I created custom illustrations for the covers to set the tone and theme of the products. By including visual elements, it fostered a deeper understanding of information and catered to a diverse set of learners.
Disclaimer: To ensure compliance with CRA policies and maintain ethical standards, I made the necessary adjustments by removing and replacing all infromation, links and CRA branding.
Tools: Adobe Photoshop, Procreate, PowerPoint
